THIS WARRANTY IS STRICTLY AND SOLELY IN RELATION TO “HEKKUSE” BRANDED PRODUCTS CONTAINED IN ITS ORIGINAL PACKAGING (“HEKKUSE Products”) THAT ARE AUTHORISED BY HEKKUSE HOLDINGS SDN. BHD (“Hekkuse Holdings”) AND THAT HAVE BEEN PURCHASED THROUGH AUTHORISED CHANNELS OF HEKKUSE FOR END-PURCHASERS. IN THE EVENT THAT YOU CHOOSE TO MAKE A WARRANTY CLAIM VIA THE AUTHORISED RESELLER THAT HAD SOLD YOU THE PRODUCT, YOU MUST CONSULT YOUR RESELLER AS TO ANY OF THEIR OWN TERMS AND POLICIES.
A. Hekkuse Holdings warrants that the HEKKUSE Products that shall be free from defective material and workmanship for a period of one (1) year (“Warranty Period”) from the date of purchase of the HEKKUSE Products by the end-customer subject to the following terms and conditions.
B.This Warranty strictly and solely applies to defects that affect the functionality of the HEKKUSE Products and does not apply to:
- Cosmetic Damage: HEKKUSE Products warranty does not cover surface scratches, dents, broken and customer induce defect.
- Consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship.
- Defects caused by normal wear and tear and/or normal aging of the HEKKUSE Products;
- Defects caused by use of the HEKKUSE Products with another product;
- Defects caused by the abuse, mishandling and/or negligence in the handling of the HEKKUSE Products.
- Defects caused by caused by service performed by anyone (including HEKKUSE dealers)
- HEKKUSE Products that have been modified, tampered and/or anyhow altered without the express and written authorization and consent of Hekkuse Holdings.
C. Where a breach of this Warranty has occurred, you may contact: either (i) or (ii)
i. HEKKUSE Authorised Dealer that where the HEKKUSE Products bought from.
ii. Contact HEKKUSE HOLDINGS SDN BHD by
- (H/P): +6011-21128858
- (Office): +603-58795798
- (FB Messenger): m.me/hekkuse
D. Where a breach of this Warranty has occurred, Hekkuse Holdings shall at its sole discretion do any of the following: –
i. Replace the HEKKUSE Product(s) concerned;
ii. Replace the HEKKUSE Product(s) concerned with spare part price;
iii. Refund the purchase price of the HEKKUSE Product(s) concerned.
This warranty may be translated in different languages for the purposes of local requirements in different jurisdictions. In the event that there is any differences, discrepancy and/or dispute between the English version and Non-English version of this warranty, the English version of this warranty shall prevail.
TERMS AND CONDITIONS:
1) Goods sold are not refundable or exchangeable.
2) All HEKKUSE TPMS are eligible for 1 year warranty by HEKKUSE Authorized Distributor.
3) Seller is not responsible for any damages or goods loss during delivery. Please contact courier company for claims.
4) We use GDex services and postage is not refundable.
5) Goods will be delivered upon clarification of payment.